You can request deletion of your NuSpeed Network account or specific personal data associated with the NuSpeed Network website and Fire TV app. You do not need to sign in to submit a request.
Delete your account and associated data
Email admin@nuspeednetwork.com with the subject Account Deletion Request. Send the request from the email address associated with your NuSpeed account and tell us that you want your account and associated personal data deleted. If you cannot access that email address, explain this so we can arrange another way to verify your identity.
After verification, we will close your NuSpeed account and delete or de-identify the associated personal data that is not required to be retained. This includes your account profile and linked Fire TV access information. Account deletion ends access through that NuSpeed account. Some records may be retained for the reasons below.
Delete specific data and keep your account
Email admin@nuspeednetwork.com with the subject Data Deletion Request. Identify the data you want deleted and state that you want to keep your account. If deleting that data would affect a feature or access to content, we will explain the effect before completing the request.
Verification, timing, and retained records
We verify your identity before acting on a deletion request. Do not send your password, full payment-card number, or bank-account details. We respond within the timeframe required by applicable law, generally 45 days, and will explain any applicable extension or reason we cannot fulfill part of a request.
We may retain transaction records and other information required for legal, accounting, tax, dispute-resolution, fraud-prevention, or security purposes for as long as needed for those purposes. We will identify applicable retained categories and reasons when responding to your request. See our Privacy Policy for more about retention and your rights.
Amazon subscriptions and purchases
Deleting your NuSpeed account does not cancel a subscription billed by Amazon. Manage or cancel that subscription through your Amazon account to stop future renewals. NuSpeed account deletion does not delete records held by Amazon under its own policies.
Team videos and requests from parents or guardians
Deleting a viewer account does not remove videos uploaded separately by a Team Organization. For a request concerning your child’s appearance in a video, email admin@nuspeednetwork.com and include the team name, approximate game date, and enough information to identify the video. Team account representatives should identify any team content covered by their request. These requests are reviewed under the content-removal provisions of our Privacy Policy.
